Shopify Order API: Developer Guide

The Shopify Order API lets you interact with orders programmatically through Shopify's Admin API. It's essential for building integrations with fulfillment systems, ERP software, custom reporting tools, and automation workflows. This guide covers the fundamentals of working with the Order API.

What Is the Order API?

The Order API provides endpoints to:

  • Retrieve orders: Get order details individually or in bulk
  • Create orders: For phone orders, migrations, or custom checkouts
  • Update orders: Modify order details and metadata
  • Cancel orders: Programmatically cancel orders
  • Close orders: Mark orders as archived

API Versions

Shopify offers two API formats:

  • REST Admin API: Traditional REST endpoints
  • GraphQL Admin API: Flexible queries, single endpoint

GraphQL is recommended for new development due to its efficiency and flexibility.

Authentication

Private Apps

For internal integrations:

  1. Go to Settings > Apps and sales channels
  2. Click Develop apps
  3. Create a new app and configure scopes
  4. Get your API credentials

Use basic authentication or access token in request headers.

Public Apps (OAuth)

For apps distributed to multiple stores:

  1. Register your app in the Shopify Partners dashboard
  2. Implement OAuth flow to get access tokens
  3. Include the access token in the X-Shopify-Access-Token header

Common Endpoints (REST)

Get All Orders

GET /admin/api/2024-01/orders.json

Returns a list of orders. Use parameters to filter:

  • status - open, closed, cancelled, any
  • financial_status - paid, pending, refunded
  • fulfillment_status - fulfilled, unfulfilled, partial
  • created_at_min / created_at_max - Date range

Get Single Order

GET /admin/api/2024-01/orders/{order_id}.json

Create Order

POST /admin/api/2024-01/orders.json
{
  "order": {
    "line_items": [
      {"variant_id": 123456789, "quantity": 1}
    ],
    "customer": {"id": 987654321},
    "shipping_address": {...}
  }
}

Update Order

PUT /admin/api/2024-01/orders/{order_id}.json
{
  "order": {
    "note": "Updated note"
  }
}

Cancel Order

POST /admin/api/2024-01/orders/{order_id}/cancel.json

Order Data Structure

Key fields in an order object:

  • id - Unique order identifier
  • name - Order number (#1001)
  • email - Customer email
  • line_items - Products ordered
  • shipping_address - Delivery address
  • financial_status - Payment status
  • fulfillment_status - Shipping status
  • total_price - Order total
  • created_at - Order timestamp

Related APIs

Orders connect to other resources:

  • Fulfillment API: Create and manage fulfillments
  • Transaction API: Payment transactions
  • Refund API: Process refunds
  • Risk API: Fraud analysis

Webhooks for Orders

Instead of polling for orders, use webhooks to receive real-time notifications:

  • orders/create - New order placed
  • orders/updated - Order modified
  • orders/cancelled - Order cancelled
  • orders/fulfilled - Order shipped
  • orders/paid - Payment received

Common Use Cases

Fulfillment Integration

Sync orders to warehouse or 3PL systems:

  1. Subscribe to orders/create webhook
  2. Push order to fulfillment system
  3. Update fulfillment status via Fulfillment API

ERP Sync

Connect Shopify to accounting/inventory systems:

  • Pull orders for financial reporting
  • Sync inventory from ERP to Shopify
  • Update customer records

Custom Reporting

Build reports beyond Shopify's standard analytics:

  • Export orders to data warehouse
  • Create custom dashboards
  • Analyze by custom dimensions

Orders and Collections

While orders don't directly reference collections, you can analyze collection performance through order line items:

  • Track which products from which collections sell
  • Analyze conversion by collection
  • Build collection performance reports
Optimize Collections for Sales: AWSM Collections helps you organize products into high-performing collections that can improve discoverability and drive more orders.

Rate Limits

Respect API rate limits:

  • REST API: 2 requests/second (40 request bucket)
  • GraphQL: 50 cost points/second

Check the X-Shopify-Shop-Api-Call-Limit header to monitor usage.

Best Practices

  • Use webhooks: Avoid polling—subscribe to events
  • Handle errors: Implement retry logic for transient failures
  • Paginate results: Don't request all orders at once
  • Store order IDs: Map external systems to Shopify order IDs
  • Test thoroughly: Use a development store before production

Conclusion

The Order API is the foundation for integrating Shopify with external systems. Whether you're building fulfillment integrations, syncing with ERP software, or creating custom reporting, understanding how to work with orders programmatically is essential. Start with webhooks for real-time updates, implement proper error handling, and respect rate limits for reliable integrations.

Related Resources

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